Our Verdict
Which is better? Zendesk Sell Sales Funnel vs. ClickFunnels
So, you’re trying to decide between Zendesk Sell and ClickFunnels? It’s a big decision, and the best choice truly depends on your business goals.
Zendesk Sell acts like a trusty sidekick for your sales team. It helps you manage your customers, track deals, and keep everything organized. It’s a solid choice for small and medium-sized businesses focused on building strong customer relationships. While Zendesk Sell does offer features to manage your sales pipeline and track deals, it’s important to note that it’s not primarily a dedicated funnel builder like ClickFunnels. Zendesk Sell provides a strong foundation for sales management, but it won’t offer the same level of customization and automation for creating complex sales funnels.
ClickFunnels, on the other hand, is more like a high-powered marketing tool. It’s designed to help you create those irresistible sales funnels that convert visitors into customers. If you’re all about generating leads and optimizing your sales process through interesting funnels, ClickFunnels could be your jam.
It’s like comparing apples and oranges. Zendesk Sell excels at managing the sales side of things, while ClickFunnels shines in the marketing and conversion arena. The best tool for you depends on your current focus: robust CRM or specialized funnel building.
Why Choose Zendesk Sell Sales Funnel
Zendesk Sell Sales Funnel is perfect for you if:
- You Prioritize CRM: If managing customer relationships is essential to your business, Zendesk Sell equips you with the tools to track and engage with your leads effectively.
- You Need Detailed Reporting: If diving deep into your sales data is crucial, Zendesk Sell’s robust reporting and analytics features provide the insights you need to refine your strategy.
- You Use Zendesk Suite: If you’re already invested in the Zendesk ecosystem, integrating the Sell Sales Funnel into your operations will be seamless and incredibly beneficial.
- You Run a Small to Medium-Sized Business: Zendesk Sell meets the needs of businesses like yours, providing powerful tools without overwhelming complexity.
- You’re Part of a Sales Team Looking for a Comprehensive CRM Solution: If you’re seeking a complete CRM system to streamline your sales process, Zendesk Sell has everything you need.
- You Prioritize Sales Management and Customer Relationship Building: If your focus is on optimizing sales management and building strong customer relationships, Zendesk Sell will serve you well.
Zendesk Sell Sales Funnel might not be the best fit for you if:
- You Need a Pure Funnel Builder: If your primary goal is to build and test various sales funnels without a strong emphasis on CRM, Zendesk Sell may feel overly complex for your needs.
- You’re Budget-Conscious: If you’re watching your budget closely, especially as a smaller business or startup, Zendesk Sell’s price might seem steep, particularly if you don’t need all the CRM features.
- You Require Advanced Funnel-Building Capabilities: If your focus is on creating sophisticated funnels, you might find Zendesk Sell lacking in the specialized tools you need.
- You’re Looking for Extensive Marketing Automation Features: If you need a platform with a wide range of marketing automation capabilities, Zendesk Sell might not offer the breadth of options you’re seeking.
Why Choose ClickFunnels
ClickFunnels is perfect for you if:
- You Focus on Sales Funnels: If your major goal is to create effective sales funnels quickly, ClickFunnels provides you with an unmatched toolkit to do just that.
- You Need a User-Friendly Platform: If you want a platform that’s easy to use, ClickFunnels’ drag-and-drop editor and extensive library of templates make it simple for you to build professional-looking funnels without any technical expertise.
- You Want Fast Results: If you need to get your funnels up and running quickly, ClickFunnels helps you start converting leads almost immediately, ensuring you don’t waste any time.
- You’re an Entrepreneur or Online Marketer: If you’re working to drive your business forward, ClickFunnels equips you with the tools to optimize lead generation and conversion.
- You’re Focused on Lead Generation and Conversion Optimization: If maximizing conversions is your priority, ClickFunnels helps you achieve your goals efficiently.
- You’re Looking to Build Complex Sales Funnels: If you need a platform that supports the creation of intricate sales funnels, ClickFunnels offers the features and flexibility you require.
ClickFunnels may not be the best fit for you if:
- You Need Advanced CRM Features: If your business relies on detailed customer management and tracking, ClickFunnels might feel too basic for your needs in this area.
- You Have a Complex Sales Process: If your sales process involves multiple stages and touchpoints, you might find ClickFunnels limiting, as it’s designed more for straightforward funnels.
- You’re Primarily Focused on Sales Management and CRM: If your key priority is managing sales and customer relationships, ClickFunnels might not offer the robust features you’re looking for.
- You Have Limited Technical Expertise: If you need a platform that simplifies everything for you, ClickFunnels might still work, but you might find other tools more aligned with your specific needs.
Zendesk Sell Sales Funnel vs. ClickFunnels: Main Differences
Feature | Zendesk Sell Sales Funnel | ClickFunnels |
Main Differences | Focuses on CRM and sales pipeline management | Specializes in creating high-converting sales funnels and landing pages |
Ideal for | Ideal for you if your team needs detailed CRM capabilities and effective sales pipeline management. | Ideal for you if you’re an entrepreneur, marketer, or small business needing to create sales funnels. |
Pricing | Team: $19-$228 per agent/year (basic features) Growth: $55-$660 per agent/year (more features) Professional: $115-$1380 per agent/year (advanced features)
| Startup: $97/month or $81/month when billed annually (save $194 per year) Pro: $297/month or $248/month when billed annually (save $594 per year)
|
Account Integration | Integrates seamlessly with Zendesk Support and other CRM tools | Integrates with various third-party tools like payment gateways and email marketing platforms |
Standout Feature | Comprehensive CRM capabilities with detailed analytics and reporting | Drag-and-drop funnel builder with high-converting templates |
Zendesk Sell Sales Funnel vs. ClickFunnels: Standout Features
Zendesk Sell Sales Funnel:
- Comprehensive CRM Capabilities
Zendesk Sell equips you with robust CRM features to manage and track customer interactions, helping you build stronger relationships.
- Lead and Deal Management
You can easily manage leads and deals, tracking their progress through your sales pipeline to ensure timely follow-ups.
- Activity Tracking
Zendesk Sell lets you log and monitor all sales activities, keeping your team organized and on top of tasks.
- Customizable Sales Pipeline
You can customize your sales pipeline to match your unique sales process, making tracking and management more efficient.
- Advanced Reporting and Analytics
Zendesk Sell provides you with detailed reports and analytics to help you make data-driven decisions and improve performance.
- Email Automation and Tracking
You can automate personalized emails and track their performance, ensuring your campaigns are effective.
- Integration with Zendesk Support
Zendesk Sell integrates with Zendesk Support, giving you a unified view of customer interactions for better team collaboration.
- Mobile Access
You can manage your sales activities on the go with the mobile app, ensuring productivity wherever you are.
- Sales Forecasting
Zendesk Sell allows you to forecast sales based on historical data, helping you set realistic targets.
- Power Dialer
You can increase your team’s productivity with the power dialer, automating the dialing process for a more efficient calling
ClickFunnels:
- Advanced Sales Funnels
You can create sophisticated sales funnels to guide potential customers through the buying process, with customizable pre-built templates for various needs.
- Drag-and-Drop Builder
Easily build professional websites and landing pages using the drag-and-drop builder, requiring no coding skills.
- Email Marketing and Automation
Set up automated email sequences based on user actions to nurture leads and boost conversions.
- A/B Testing
Test multiple versions of a page to determine which performs better and optimize your conversion rates.
- Analytics and Reporting
Track metrics like page views and conversion rates to gain insights into your funnel performance and make data-driven improvements.
- Membership Sites and Online Courses
Create and manage membership sites and online courses, perfect for subscription services or educational content.
- Built-in CRM
Manage your contacts and track interactions with the built-in CRM system, helping you build strong customer relationships.
- Template Library
Access a vast library of professionally designed templates for funnels, landing pages, and websites, optimized for conversions.
- Integration Options
Integrate with various third-party tools and services, such as payment gateways and email platforms, to enhance your funnel’s functionality.
- Educational Resources and Community
Utilize tutorials, webinars, and a supportive community to maximize your use of ClickFunnels and stay informed on best practices.
Pros and Cons of Zendesk Sell Sales Funnel
- Offers a user-friendly interface.
- Provides comprehensive CRM features.
- Ensures affordable pricing.
- Delivers good customer support.
- Integrates seamlessly with other Zendesk tools.
- Includes powerful reporting and analytics.
- Limits funnel-building capabilities.
- Lacks the range of marketing automation features found in ClickFunnels.
- Costs more, particularly for small businesses.
- Presents a steeper learning curve.
- Overcomplicates if you only need basic funnel-building features.
Pros and Cons of ClickFunnels
- Delivers powerful funnel-building capabilities.
- Offers a wide range of templates and integrations.
- Provides a powerful community and support.
- Ensures high conversion rates.
- Features a highly intuitive funnel builder.
- Includes extensive templates and integrations.
- Allows quick setup and deployment.
- Presents a steeper learning curve.
- Costs more than Zendesk Sell.
- Limits CRM functionality.
- Provides limited CRM capabilities.
- Can be expensive for what it offers.
- May not suit complex sales processes
Zendesk Sell Sales Funnel vs. ClickFunnels: Customer Reviews
Users praise Zendesk Sell for significantly boosting sales team productivity and appreciating its user-friendly interface and robust reporting features. While the initial setup can be challenging, many find the effort worthwhile. The platform’s reliability and the top-notch customer support team, known for its quick and professional issue resolution, contribute to its strong reputation. Zendesk Sell’s A+ rating from the BBB reflects high customer satisfaction and dependable service.
ClickFunnels receives accolades for transforming online sales through its fantastic templates and ease of use, leading to noticeable improvements in conversions. However, some users feel the platform is pricey, though they often find the results justify the cost. While the funnel-building capabilities are well-regarded, there are occasional concerns about billing issues and the responsiveness of customer support, which leads to a B rating from the BBB. Despite these challenges, many users still find ClickFunnels a valuable tool for their business needs.
Zendesk Sell Sales Funnel and ClickFunnels Competitors
Competitors for Zendesk Sell
- Salesforce
With Salesforce, you get a highly customizable CRM that you can tailor to fit your specific business needs. Whether you need custom objects, fields, or workflows, Salesforce has you covered. You benefit from its extensive integration capabilities, connecting easily with numerous third-party applications to streamline your tech stack.
Plus, as your business grows, Salesforce scales right alongside you, making it a fit whether your business is just a startup or a large enterprise. The AI-driven insights from Salesforce Einstein empower you to make data-driven decisions, and the robust community and support resources ensure you’re never alone on your CRM journey.
- HubSpot
HubSpot offers a user-friendly CRM experience, especially if you’re focused on inbound marketing. You can start with HubSpot’s free CRM, which covers the basics like managing contacts, deals, and tasks. As your needs grow, HubSpot’s Marketing Hub helps you handle email marketing, social media, and content creation, while the Sales Hub assists with email tracking, meeting scheduling, and pipeline management.
HubSpot integrates seamlessly with its own suite of tools and a wide range of third-party apps, ensuring your workflows are smooth and efficient. HubSpot Academy provides you with free courses and certifications, making it easy to expand your marketing, sales, and customer service skills.
Competitors for ClickFunnels
- Leadpages
Leadpages enables you to create high-converting landing pages and websites without any hassle. You can choose from a variety of professionally designed templates and customize them to match your brand. With Leadpages’ A/B testing feature, you can easily identify which landing pages perform best, driving better results for your campaigns.
Integrations with popular email marketing and CRM tools like Mailchimp and Salesforce allow you to streamline your lead capture process. If you’re looking for an affordable option, Leadpages offers great value for small businesses and entrepreneurs.
- Unbounce
With Unbounce, you can create and optimize landing pages like a pro. The platform’s AI-powered copywriting helps you craft high-converting copy effortlessly. Dynamic Text Replacement allows you to tailor your landing page content to match the search terms your visitors use, increasing relevance and conversions.
You benefit from Unbounce’s robust A/B testing features, ensuring you’re always optimizing for the best performance. Unbounce designed customizable templates with conversions in mind, and Unbounce’s seamless integrations with tools like Google Analytics, HubSpot, and Salesforce keep your marketing efforts aligned and effective.
Pro Tips
- Clearly outline your business goals and requirements before choosing a platform.
- Review the pricing plans of both Zendesk Sell and ClickFunnels to determine which fits within your budget.
- Experiment with unique features and funnels to discover what resonates best with your audience.
- Consider how well each platform integrates with your existing tools and software.
- Opt for Zendesk Sell if your focus is on managing customer relationships and sales pipelines. Choose ClickFunnels if you need a streamlined tool for creating and optimizing sales funnels.
- If you’re using other Zendesk tools, Zendesk Sell will integrate seamlessly. ClickFunnels integrates with various third-party apps but may not be as comprehensive in CRM capabilities.
- Determine if the features of each platform justify their cost based on your business needs. Zendesk Sell’s price may be worth it for a complex sales process, while ClickFunnels offers great value for simpler funnels.
Recap
When choosing between Zendesk Sell and ClickFunnels, the right decision hinges on your specific business needs. If you’re looking for a robust CRM tool that excels in sales management and customer relationship building, Zendesk Sell is for you.
It offers comprehensive CRM features, detailed reporting, and seamless integration with other Zendesk tools. However, if your primary focus is on creating high-converting sales funnels with ease, ClickFunnels is your go-to platform.
With its intuitive drag-and-drop builder, extensive template library, and powerful funnel-building capabilities, ClickFunnels is perfect for you if lead generation and conversion optimization are your top priorities. Each platform has its strengths, so your choice should align with your business goals and the specific tools you need to achieve them.
